Rant #3 OOPS (otherwise known as UPS)

I think this is only Rant #3, which, if you know me personally, is quite remarkable. In any case, today's "rant" is brought to you by the incredibly horrible package delivery company UPS. I've actually gone so far as to not order products from companies who ship via UPS becuase UPS sucks SO MUCH ASS.

In this case, Amazon shocked me. They had previously mailed the book I ordered via the US Post Office. However, they had shipped the wrong book (first time ever), and shipped out a replacement very quickly. Well, they sent it quickly; they just happened to send it UPS.

UPS always delivers packages during the day when no one is at home. And they always - always - require a signature upon delivery. No, I can't just sign the slip and put it on my door. Darren and I thought we learned how to beat the system by going on-line and redirecting our packages to his office. This hasn't worked for the last two shipments,however:

1) We ordered an item from a company affiliated with Amazon. Unbeknownst to us, the company shipped our item UPS. When I came home and saw the slip, I immediately called the 800 number and requested the package to be held at the (barely) nearby processing center because I was off work the next day. I knew it was a long-shot because it was after 7 pm. I only know this magical cut-off time from experience - no where in the telephone system does it mention that any delivery changes after 7 pm will be completely ignored. Instead, the system tells you all is well!

The next day, I went out of my way to the processing center. Of course my package wasn't there! The driver was trying to deliver it to my house at that very moment. Why? Well, I called after 7 pm; my request had been canceled. OF COURSE.

I went home and found the dreaded "2nd delivery attempt" slip and called the 800 number again. I had the package redirected to Darren's office. I win! No, wait...no I don't. UPS finally got the message to hold my package at the processing center, so they canceled the redirection request. Mmmmhmmm...ok. One more try - and it was finally delivered. What a fucking hassle!!

2) So, yesterday, after learning that we had received the dreaded "delivery attempt" slip of doom, I went on-line to the UPS site way before 7pm. In fact, it was around 4 pm. I requested the package to be delivered to Darren's office instead, and was quite proud of myself. I win!!

No, no I don't. Why? Um...well...the info is in the computer. So? The delivery center "just didn't get the information".

Right.

I'm sure they will get it right tomorrow.